Remote Infrastructure Management

Increase ROI While Maintaining Uncompromised Delivery


CDS’s Remote Infrastructure Management Solutions (RIMS) enable enterprises to minimize IT infrastructure downtime and provide cost effective solutions through our 24×7 delivery center.

People may sleep, but our services don’t. We provide our clients secure and virtual access to Application Support, Server Management and Helpdesk Operations around the clock, so we are there when you need us.

What CDS Provides

Our services provide customers with a competitive advantage that grows with an agile, optimized IT infrastructure supporting a dynamic business environment. We enable internal IT groups to focus on innovation while we handle day-to-day operations.

Consultancy Services
CDS’s consulting services include Solution Architecture, Design, Infrastructure and ITIL Process Consulting, and Project and Program Management. We offer assessment services that target readiness and compatibility.
Integration Services
At CDS, we help you migrate to new platforms and deploy enterprise management tools. Our Integration services also include end-to-end virtualization and server, database and network consolidation.
Support Services
Our services support mission critical IT infrastructure components including Server, Database, Network, Storage and Directory. Our round-the-clock IT Service Desk provides support for incidents and service requests from our delivery center in India. Our flexible solutions enable organizations to automate their existing service desk or implement new ones.
Managed Services
CDS’s Managed Services enable enterprises to focus on their core business and growth. Our model allows customers to rely on us for day-to-day IT infrastructure support and management under a defined SLA, while maintaining costs.


We provide superior infrastructure security and delivery through a quality process, giving businesses a competitive edge in the market.

  • Proven transition model with zero onsite resources for knowledge transition
  • Proven support model with zero onsite presence for support
  • Flexibility of using best fit technologies – from open source to best of breed
  • Technical excellence on cutting edge technologies
  • Assured service continuity, no single point of failure and contingencies at every level