Diversified industry verticals continuously endeavour to showcase services and solutions through socially active technologies. CDS provides effective CRM services on both mobility and cloud platforms, helping you achieve maximum reach throughout the social network presence. Our meticulous methodologies, tools, accelerators and frameworks maximize productivity and reduce costs.
Creating a superior online customer experience to achieve competitive advantage is the outcome of our services. Our strategies aim to effect an engaging exchange between your customers and your online presence, to deliver success.
We plan out your presence carefully, ensuring high response rates and numerous sales conversions that boost ROI.
Through Microsoft Outlook – online and offline
From mobile devices using web services
From web-based portals for client queries
Interoperability with the MS Suite of Products
Interfacing with other ERPs, GIS, and Mainframe Applications
Report generation – standard and customized
Dashboards – customized and user-friendly
Built-in security model – role and object-based
Flexible architecture supporting creation and evolution of business processes
E-Fax capabilities eliminating the need to support a fax machine