Solutions
PeopleSoft Technical Support
CDS ensures that their PeopleSoft solution operates effectively and that our end-users’ day-to-day needs are addressed by providing the following services:
- Assist with production problem resolution
- Make improvements to programs, job flows, job control language, scripts, procedures, etc.
- Coordinate installation of new software
- Provide PeopleSoft operations support including Process Scheduler and application servers
- Provide PeopleSoft administration services including security and user maintenance
- Provide Unix/ NT system administration
- Provide Web server administration
- Provide application help desk support for end users
- Conduct user training as needed
- Apply corrections to application programs and jobs
- Make minor changes to panels, programs and reports
- Develop ad-hoc queries and reports