Our Siebel offerings span across major CRM functional areas: salesforce automation, marketing and customer service. Seibel implementation solutions consist of effective frameworks, reusable components and prototyping.
We fully understand the challenges your business process faces, and are ready to address them. Our full spectrum of implementation solutions consists of business analysis, core configuration solutions, customizations, system integration and training.
Our extensive Siebel implementation and technical expertise, gained through multiple client engagements, allows us to offer a full range of solutions: from small-scale to complex multifaceted global implementations.
Technical Solutions we provide include:
Technical Architecture Sizing and Planning
Detailed pre-implementation consulting in technical architecture, hardware/software specifications, database sizing, performance tuning, load balancing, VMware utilization and server monitoring.
Accelerated Siebel Clinical Implementation
Expedited implementation that comes built-in with frequently requested configurations plus additional enhancements.
Management and maintenance of client environments, including custom configuration and controlled code migration.
Database Backup and Restore
For hosted systems, regularly scheduled and on-demand backups to protect data and configurations and on-demand restores when necessary.
System and Server Administration
Complete set of administration, management and maintenance solutions to ensure sound operations throughout the entire Siebel system.
Oracle Patch Analysis and Installation
Thorough analysis of each Siebel patch, installation recommendations and complete installation solutions
Custom Development and Configuration
Analyzing business user requests
Leading development efforts on Siebel projects
Translating user requests into technical requirements and system design
Supporting testing and validation activities, including fixing issues with custom configurations
Building and mentoring development teams while enabling knowledge transfer
Managing budgets, resources, schedules, deliverables and tasks