Microsoft Dynamics RMS

Unify your retail operations seamlessly with a powerful MS Dynamics RMS solution from CDS.


We’ll identify the requirements unique to your environment and will leverage RMS offerings to deliver a flexible solution that helps you manage operations and performance, linking all critical processes from the storefront up to the head office. Your investment stays protected through a solution that adapts to the changing business climate and your specific needs.

Microsoft Dynamics RMS consists of two modules – RMS Store Operations and RMS Headquarters. CDS can provide individual stores will a fully functioning solution in RMS Store Operations, which can be connected to the head office via RMS Headquarters.  RMS Store Operations allows automation of point-of-sale (POS) processes with tight control over inventory, pricing, promotions, suppliers, customer information and reporting. CDS leverages RMS to help customers adapt quickly to complex retail requirements and reduce costs with optimum results.

Our solutions let you focus on what you do best – run your business.  You need not worry about what’s happening in your infrastructure – we’ll set up everything and train your team simultaneously, so you’ll have a smooth running system that supplies all the functionality you need to do business.

Microsoft Dynamics Retail Management System is designed to manage store activities from start to finish.

Dynamic RMS

Key Highlights:

Enjoy streamlined operations through a connected RMS.

  • Scalability supports use in one store or multiple independently operated locations
  • Efficient tracking and management of inventory in each store
  • Automated generation of POs based on reorder points and stock levels
  • Real-time, customizable reports reveal sales and inventory trends
  • Speedy checkouts with built-in credit/debit card processing
  • Management of
    • Inventory and customers across multiple stores
    • Pricing and promotions from head office
    • Multiple item dimensions such as color, size and style
  • Organize cases into single units automatically
  • Customize access to fields and records based on roles
  • Touch Screens for faster transactions

Improve profit margins by leveraging critical information for operation calibration.

  • Accountability through tracking tasks performed by store employees
  • Custom designed sales promotions
  • Inventory movement customized reporting
  • Identifying best sellers
  • Up sell and cross-sell to customers
  • Track quotes, work order, back orders and layaways
  • Management of accounts receivable, gifts cards and various purchasing scenarios

We’ll manage the technology, so you can manage your business. 

  • Accelerated employee training programs
  • MS Excel import of customers, suppliers and items
  • Easy label printing for items, shelves, mailers and more
  • Integrate MS Dynamics GP sales and inventory data with QuickBooks, MYOB, Peachtree, and Blackbaud
  • Assign employee security levels based on roles
  • Tracking of employee hours
  • Improved insight for strategic decision-making
  • Operations or retail expansions

Earn Customer Loyalty and Achieve Success

Businesses thrive on repeat customers.  When you rely on a solution from CDS, we will provide the tools and support to foster a strong customer relationship and repeat business.  Your customers will know the value they get from your services and your system will make it easier for them to rely on you.  We enable you to create the optimal customer experience for the following:

  • Customer visit and purchasing histories
  • Customized labels and receipts
  • Appropriately-stocked inventory – reducing chances of “out-of-stock” scenarios
  • Flexible pricing structures based on volume, history and contracts
  • Using customer preferences to customize marketing

Build a Bridge

Close the chasm between B2C and B2B traditional and digital marketing programs. A CDS solution delivers a faster path to point of sale by capturing and utilizing the information embedded in both systems to unify and deliver.