Global Delivery Model

Throughout the business world, the Global Delivery Model (GDM) has become a strategic component for success. Today, global outsourcing enjoys widespread notoriety as a crucial element to an effective business strategy.


Flexible Options for Rapid Results

At CDS, we understand that you need a partner who adapts to your needs. CDS has the experience to create a delivery plan custom-tailored to meet your specific requirements. Our GDM approach focuses on providing your organization with flexible options appropriate for your environment.

Key Elements to Outsource Implementation

When it comes to implementing an outsourcing solution, key stakeholders within an organization often have specific goals:


seeks to reduce the total cost-of-ownership while improving the return-on-investment

Operations Team

wants to improve performance and client satisfaction without compromising manageability and control

Achieving Business Objectives with Dynamic Solutions

Our GDM helps you achieve reduced risk, increased productivity, and cost savings to all who are vested. Whether onsite, onshore or offshore, CDS provides a delivery model that offers a flexible, cost-effective approach that adapts to the client’s unique environment and requirements through:

  • Onsite projects
  • Onsite projects/offshore projects
  • Exclusively offshore projects
  • Dedicated Offshore Development Centers (ODCS)

Our dedicated ODCS lowers risks and increases productivity to support continual operation. For example, if one site becomes inoperable, geographically distributed capabilities allow for work to continue at other sites.

Through the development of dynamic software applications, testing changes to infrastructure, business process automation and modernizing legacy systems, we have earned a solid reputation with our clients for fulfilling their business objectives.

Robust Service and Product Delivery

With our GDM, CDS provides services that help you outsource development, maintenance, and managment of your application systems. We take a disciplined and mature approach in delivering services and products:

Service Delivery

We have adopted an integrated process approach, based upon the ITIL service management framework and ISO 20000-1:2005.

Product Delivery

We use SEI’s CMMI, the PMBOK, and ISO 9001:2000. We reference IEEE software engineering standards and employ ITIL-certified engineers and PMI-certified project managers.

CDS guarantees appropriate levels-of-service, enabling cost reductions, business operations, improved response times and time-to-market. Service areas include:

  • Enhancements
  • Reverse management
  • Life-cycle management
  • Change management
  • Help desk
  • Development
  • Problem management
  • Production support
  • Pro-active maintenance

GDM provides comprehensive project control at each stage, quicker ramp-up, and greater responsiveness to offshore projects. CDS employs its own unique approach to GDM to provide the right mix of services, creating the right solution at the right price.

Our Unique Approach to GDM Success

CDS’s differentiation is based on:

  • The ability to integrate IT infrastructure, COTS products, and business applications in a test environment, providing the validation, flexibility, and interoperability required to meet clients’ needs.
  • Large-scale, integrated turnkey solutions.
  • Proficiency in enterprise applications, system integration, and performance engineering
  • A flexible and transparent customer engagement model.
  • Mature, repeatable processes infused by lessons learned across the company’s best practices.
  • Best-in-class processes and quality systems.

CDS’s GDM enables clients to:

  • Choose a sourcing strategy best suited to their business needs.
  • Achieve a faster time to market.
  • High return-on-investment.
  • Reduced operating costs and total-cost-of-ownership.
  • Shift to more automated, efficient, and repeatable service delivery.
  • Benefit from uninterrupted 24×7 support.
  • Access our centers of excellence, resulting in improved quality of service.
  • Boost productivity, collaboration, and delivery consistency through shared tools and processes.
  • Reduce business risk and enhance value by leveraging industry best practices embedded in our standardized methods, tools, and architectures.