Health and Life Sciences

Increased quality of care and scientific discovery with services that free resources for vital tasks

Increasing costs in healthcare, growing regulations, deficits in skilled labor, accelerating technology expenses and reduced profit margins all play against success in the healthcare industry.

CDS’s comprehensive KPO services maximize profitability and productivity.  We focus on functions demanding substantial commitments in manpower, time and other resources, and we deliver success:

  • Productivity improvements of up to 30% 
  • Average cost reductions by 30-40%

No matter what plans you offer, we are equipped and ready to deliver. Our capabilities include support for PPOs, HMOs, state healthcare plans, Medicaid and Mediclaim. We deliver quality and structure through:

  • Trained and Certified Teams: deliver to exacting standards and expectations
  • Healthcare Specialists: doctors, clinicians, pharmacists and health management experts strengthen our service offerings
  • International Security Standards: HIPAA, ISO27001, BS 7799
  • Six Sigma and LEAN: we follow these practices to continuously improve critical performance measures

Our KPO services help you: increase revenue, accelerate cash collections, reduce bad debt expense, convert fixed costs to variable costs and ultimately enhance patient satisfaction.

CDS provides KPO solutions to many segments of the industry, including: