Microsoft Dynamics

Highlights

• In-builtcountry-specific modules for various countries based on currencies, time zones and languages encapsulating banking standards and legislative codes.
• Intuitive user interface optimizes usability, minimizes learning curves and reduces training cost substantially.
• Role-tailored design to customize resource data accessibility, enabling users to access information anywhere, anytime.
• Self-service reporting and BI capabilities enable rapid access to information and reports, thereby significantly reducing request efforts made to IT department.
• Rapid Start services reduce the time to configure ERP, thus allowing organizations to utilize more time on value-add services.
• Sure Step methodology increases efficiency with easy-to-use implementation guidance and tools, customizable templates and proven best practices.
• Interoperability with Microsoft Office expedites user adoption and provides business intelligence and collaboration at an optimal cost.
• Saves time and effort with workflows that enforce and enhance controls based on specific risk and compliance scenarios.
• Web-based hosting with the use of Enterprise Portal.
• Seamless integration with other Microsoft products.

Dynamics CRM service providers, focused on lowering the total cost of ownership of an organization and optimizing client value. We are amongst the few service providers who have geared up to provide MS Dynamics CRM services on both cloud and mobility platforms. Our CRM practitioners with functional and technical expertise including domain specialists on diversified industry verticals address the entire gamut of industries. Our frameworks, accelerators and tools with precise implementation methodologies maximize productivity and save operational cost.

Highlights

• Access to CRM through Microsoft Outlook in both online and offline modes.
• Access to CRM through Microsoft Outlook in both online and offline modes.
• Interfacing with other ERPs, GIS, and Mainframe Applications.
• Access to CRM on mobile devices by using web services.
• Generation of Out-of-box reports and customized reports.
• Creation of user-friendly dashboards as per requirements.
• Access to CRM on web-based portals for client queries.
• Built-in security model (role/object-based) as per client requirement.
• Highly flexible architecture helps create new business processes and modify existing ones.
• Send and receive faxes without fax machines.
• Computer telephony integration (CTI) and Interactive voice response (IVR) integration for call management.
• Provides a common repository to store your entire client-related information.

CDS has extensive experience, having worked with Microsoft Dynamics GP in its former iteration, Great Plains accounting software. With a team of dedicated professionals who focus on the success of your business, CDS strives to deliver the right solution on time and on budget. We understand that the investment in a new enterprise solution is a big undertaking, and work with you every step of the way to ensure that your Microsoft Dynamics GP implementation provides maximum value. Your business is unique: you need a solution provider who truly understands the challenges that you face. CDS experienced with business and technology, is a complete service partner. we believe in your success and it's our goal to achieve it. With Microsoft Dynamics GP, CDS enables you to rapidly integrate and automate your financial and operational processes. Enhances the ability of your employees, vendors and customers to exchange information and share insights across your business.

Highlights

• Highly Scalable. Microsoft Dynamics GP has proven scalability to at least 1,000 users and offers strong functionality across financials, distribution, service, manufacturing, and integrated CRM to help ensure that this is a solution you will not easily outgrow.
• Deep Functionality. Strong, industry-leading functionality across financials, distribution, manufacturing, and integrated CRM to help ensure that this is a solution you will not easily outgrow.
• Proven Return on Investment (ROI). Independent studies find that 87% of Microsoft Dynamics GP small and medium-sized business customers achieved a positive ROI from their deployment with an average payback period of 21 months, and found that 71% of enterprise customers had achieved a positive ROI with an average payback of 23 months.
• Role based user experience: Provide users with an individualized, task-centric experience based on pre-defined, customizable role templates and customizable information views.
• Executive Dashboards. Enables access to key business metrics to make decisions quickly and take action with deep visibility using key performance indicators and the Executive Center. Perform ad hoc queries with Excel report templates, based on more than 200 Smart List favorites that can be stored on SharePoint Server and instantly refreshed.
• Workflow and Unified Search: Microsoft Dynamics GP delivers powerful workflow capabilities and unified search capabilities uniting structured data (from within Microsoft Dynamics GP) and unstructured data (from documents and data outside of Microsoft Dynamics GP) when deployed with Microsoft Office SharePoint Server.
• Strong Compliance Functionality:Including GL Account Level security features and FASB 52 compliance, along with strong audit trail capabilities throughout the system.
• Enables confident decision making: Microsoft Dynamics GP has the stability you require, so you know your solution will support your business-critical needs, today and into the future.

CDS offers the only solution that leverages Windows Workflow Foundation to deliver enterprise data migration, data integration and business process management for Microsoft Dynamics GP. By utilizing Microsoft eConnect, while integrating external databases and legacy solutions, our innovative minds give companies a solution that can be utilized to tackle a variety of mission-critical tasks. CDS offers a collaborative environment that encapsulates the business rules of Dynamics GP with workflow logic.

The following diagram illustrates the different layers and components incorporated with eConnect.

When you can see and understand what's happening in your organization easily and in real time, then you can make informed business decisions. This is the vision behind Microsoft Dynamics NAV (NAV), and what CDS has been using to help organizations beat the competition and improve business profitability. Microsoft Dynamics NAV is designed for simplicity, from licensing to deployment on through customizations and upgrades. You can deploy on premise or in the cloud for utmost flexibility and control over your budget. The software itself is intuitive and often familiar to your team since it works like and with many other Microsoft technologies including Microsoft Office. It's fast to implement, easy to use and agile enough to adapt to your specific needs.

Highlights

• Provides regionally relevant and industry-specific functionality with multi-language and multi-site capabilities.
• Designed to work like other familiar Microsoft solutions.
• Provides platform to build strong vertical and industry-specific solutions.
• C/SIDE development environment which enables customizations with a minimal disruption to business processes.
• Streamlines business processes and responds to changes in the marketplace on the fly with an intuitive Role Tailored interface and the many built-in workflows that come out-of-the-box.
• Utilize self-service reporting area make smart decisions, address challenges, and grasp opportunities with confidence.
• Utilize automated and simple reporting and business intelligence tools.

Microsoft Dynamics NAV 6 Architecture

The diagram below shows the architecture of the solution that CDS proposes to its customers.

Your business faces challenges every day with shrinking margins, increased competition and the complexities of managing a large client roster. Keeping track of each project’s minute details, staying up to date with unique client specifications and optimizing the skill set of your staff takes time and attention. With your concentration split between project management and project accounting, does your business have the leadership it requires to succeed? With a flexible Microsoft Dynamics SL solution implemented by CDS, processes are streamlined and details are tracked automatically, freeing you up to concentrate on what you do best. Customizable dashboards tailor information to each user’s role while a familiar interface encourages high user adoption; Microsoft Dynamics SL is a flexible and powerful business solution that CDS has been implementing over years for its Customers.

• Estimate projects correctly.
• Access key reporting data in real-time.
• Improve process efficiency with optimized project support.
• Access compliance-related information with ease.
• Effectively track and analyze project ROI.
• Supports accurate budgeting, forecasting, and estimating.
• Time and expense, tracking projects, and financial analysis done locally or on the Web.
• Handles complex multi-level markups, unlimited billing formats, change order control, and contract administration.
• Tracks project performance and provides project analysis, employee utilization, and proactive alerts.
• Meets DCAA compliance for government contractors.
• Enables easier project management, job costing, and materials management.
• Requisitions, purchasing, inventory, receiving, sales orders, billing, and sales solutions for distributors.
• Increase productivity through automated invoicing.
• Supports quick custom reporting and decision making with real-time data.
• Helps companies grow without their systems holding them back.

MIcrosoft Solomon Architecture

RMS offers an easy-to-use, flexible solution that helps you manage operations and performance across all your stores and at the head office. It is designed to meet changing business needs, this powerful software package delivers the investment protection of a solution that can be adapted to meet the unique requirements of your retail environment. Microsoft Dynamics RMS is sold in two separate modules - Microsoft Dynamics RMS Store Operations and Microsoft Dynamics RMS Headquarters.

Microsoft Dynamics RMS Store Operations can be run as a stand-alone application in individual stores and connected to the head office via Microsoft Dynamics RMS Headquarters. Along with automating the full range of point-of-sale (POS) processes, Microsoft Dynamics RMS Store Operations enables managers to maintain tight control over inventory, pricing, promotions, suppliers, customer information, and reporting.

Below are the capabilities that CDS provided its customers in Microsoft Dynamics Retail Management System (RMS). CDS uses RMS to help its retail customers to adapt quickly to complex retail requirements and drive down costs.

Microsoft Dynamics Retail Management System is designed to manage store activities from start to finish.

Highlights

We streamline your operations using Microsoft Dynamics RMS.

• For single stores or multiple independently operated stores.
• Efficiently manage and track inventory within each store.
• Automatically generate POs based on reorder points and stock levels.
• View sales and inventory information in real-time, modifiable reports.
• Speed checkout with built-in credit/debit card processing services.
• Manage inventory and customer information across multiple stores.
• Manage pricing and promotions from the head office.
• Manage multiple item dimensions—color, size, and style.
• Automatically break down cases into single units
• Assign field-level access to service employees.
• Use a touch screen to speed transactions
• Suspend and resume transactions.

We improve your profit margins

• Include cashier accountability by tracking performed tasks.
• Design custom sales promotions.
• Create inventory movement reports.
• Identify best-selling items.
• Up sell and cross-sell your customers.
• Track work orders, quotes, back orders, and layaways.
• Manage customer accounts receivable.
• Manage gift card, assembly, weighed, and gasoline item types. Manage business, not technology.
• Train employees in minutes.
• Import items, customers, and suppliers from Microsoft Office Excel.
• Print labels for items, shelves, customer mailers, and more.
• Integrate sales and inventory information with Microsoft Dynamics GP, Great Plains, QuickBooks, Peachtree, MYOB, Blackbaud.
• Assign Role Tailored security to employees.
• Track employee hours with time clock.
• Gain insights and make decisions.
• Easily add new lanes and new stores.

We build your customer loyalty

• Track customer visits and purchase histories.
• Customize receipts and price labels.
• Reduce out-of-stocks.
• Use flexible pricing structures.
• Tailor marketing to customer preferences.

Microsoft Dynamics Retail Management System Communications Architecture